Palstave has been serving the worlds mining, steel and heavy engineering industries for many years. Based in the Isle of Man, the heart of the British Isles, we are perfectly situated to meet the physical and commercial needs of truly global commerce.
To deliver a bespoke, quality orientated service to our customers and to become the preferential intermediary within our market segment.
How we live and strive to attain this is through being responsible and accountable to Our Customers, Our Environment & Community, Our Quality Systems, Our Products, Our Partners and Our Shareholders
Palstave are committed to deliver a bespoke, quality orientated service to their customers, which includes complying with all of our customer’s and legal requirements and becoming the preferential intermediary within our market segment. We are focused on customer satisfaction by ensuring products are supplied to customer requirements and delivered “Right First Time – Every Time”.
We aim to continually improve the effectiveness of our quality management system by following the principles of ISO quality standard 9001.
This includes the setting and reviewing of quality objectives, which are detailed in our documented quality system.
We carry out an annual review of our quality management system, including this policy, to ensure its continuing suitability.
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